At Flipkart, you get to enjoy a convenient and safe shopping experience and an equally easy and secure option to resolve your queries. You can contact Flipkart simply by visiting the mobile app or website and get instant solutions.
Leveraging the official channels for customer support is crucial. This enables you to keep your information secure and protects you from fraud. Read to know how you can contact Flipkart through the app and website.
Quick Steps
- Contacting Support via the Flipkart App
- Open the Flipkart app and sign in
- Tap ‘Account’ and go to ‘Help Centre’
- Select your order or query needing support
- Tap ‘Need Help’ to start with the Support Assistant
- Didn’t find your answer? Connect to a customer agent via chat, call, or email right from the same screen
Tip: Use ‘Browse Help Topics’ in the Help Centre for quick answers to common questions.
Contacting Support via the Website
- Go to flipkart.com and log into your account
- Click on the ‘More’ tab, then select ‘24×7 Customer Care’
- Choose your issue or order and click ‘Need Help’ to start
- If needed, escalate to a live agent through chat, call, or email
The Flipkart Support Assistant provides solutions after you share your details. If unsatisfied, connect with an agent via chat, call, or email on the same page. Flipkart prioritizes your safety. Using our self-serve options offers the safest, quickest help.
If seeking other contact methods, be cautious. Only use the official Flipkart Support handle.
